Suralink® is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you’re looking for a promising company where you can truly make your mark, we’d love to talk to you.
Who we are looking for:
As a Staff DevOps Engineer, you will be primarily responsible for bridging development and operations through collaboration, infrastructure as code (IaC), automation, and systems maintenance. This role requires excellent communication skills to work with stakeholders, understand their needs, and convey progress. The ideal candidate will excel at designing and implementing best-practice IaC solutions; automating the deployment, scaling, and management of application infrastructure; and maintaining systems to meet company needs. Additionally, you will lead incident response and root cause analysis efforts to ensure quick issue resolution and prevention.
Beyond these core responsibilities, you will be expected to integrate DevOps best practices into our infrastructure lifecycle, ensuring compliance with data protection regulations. You will also be responsible for comprehensive documentation of technical procedures, configurations, and deployed solution architectures. This role reports directly to the DevOps Engineering Manager.
Key Responsibilities:
As a Staff DevOps Engineer at Suralink, in this role you will:
Implement a DevOps culture, fostering collaboration between development and operations teams
Design monitoring solutions around cloud infrastructure management
Have a passion for working with Engineering teams to ship products and maintain high SLAs for mission-critical SaaS applications
Optimizing system reliability, scalability, and performance through DevOps methodologies
Scaling platforms on AWS with a thorough understanding of reference architectures, showcasing your ability to design and implement cloud solutions that align with industry best practices
Ability to work across multiple tech stacks deployed in AWS, including but not limited to EKS, Terraform, React, Node.js, Typescript, PHP, RDS, SNS, SQS
Experience and Professional Qualifications:
8+ years of experience in DevSecOps, cloud-based provisioning, CI/CD pipeline management, monitoring, and troubleshooting in AWS
5+ years experience using modern containerization software, including Docker and Kubernetes (EKS required)
Experience with various coding and scripting languages such as Bash, Python, and Node.js.
Strong knowledge of infrastructure as code automation, such as Terraform and CloudFormation.
Strong knowledge of observability platforms (Cloudwatch, New Relic, Elastic)
Experience building auditable infrastructure to meet SOC 2 and other compliance requirements
Experience building developer experience & platforms to enable engineering teams
Excellent problem-solving and analytical skills, with experience interpreting and acting on data.
Demonstrated ability to communicate technical concepts to varied audiences concisely.
Experience with data and reporting processes to support DevSecOps KPIs and metrics.
Demonstrated expertise in strategic thinking, strong business acumen, and a highly creative problem solver
Nice to have qualities
Experience with automation tools such as Ansible, Chef, Puppet, or Salt.
Experience with serverless architecture
Familiarity with API Security, Container Security, and AWS Cloud Security.
Experience with AWS cloud services at scale (AWS Organization, cross-account networking, permission management with SSO and IAM)
Project Management experience
At Suralink, our values guide everything we do:
Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else.
Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes.
Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions.
Team Focused: We know that our success is built together. We support one another and celebrate team achievements.
Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results.
Why Suralink?
There’s a lot to love about working at Suralink! Here are a few of the benefits you can expect:
Remote-friendly policy
Medical/vision/dental insurance
Life, short-term disability, and long-term disability insurance
Generous Paid time off, including flexible floating holidays that you choose
Parental leave
Professional development allowance
Community involvement