Data Centre Technician

An Oracle Data Centre Technician will be the technical liaison between the technology teams and the Data Centre Environment. You can troubleshoot and solve all but the most complex infrastructure issues, you understand which issues to escalate to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. 

This position involves working on a 24/7 shift rota system 365 days per year.

Employment for all candidates is contingent upon satisfactory background checks.

Role Responsibilities and Requirements:

• Act as data center SME liaison to other technical teams & and non-technical teams (e.g networking, computing, compliance, business operations)
• Understand internal customer problems and provide technical solutions in timely manner.
• Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software.
• System board level repair and fault diagnosis to SLAs
• Planning & and commissioning new rack positions
• Involvement with the design & and commissioning of new whitespaces
• Structured cabling installation is a significant part of this position.
• Adherence to defined Health and safety processes at all times.

Requirements:

• Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience
• Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job – gap year students also considered
• Min 2 - 5 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
• Min 2 - 5 years’ experience in data center M&E equipment
• Experience working in a mission-critical operations environment

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
We expressly encourage disabled candidates to apply for this position. Please therefore feel free to voluntarily inform us in your application about any severe disability (degree of disability of at least 50%) or any equal status (degree of disability of at least 30% together with official decision on equality) in accordance with the German SGB IX.”Are you an experienced Data Centre Technician who has experience in data centre design/operation, racking, stacking, hardware break-fix and everything in between? 

Perform performance trend analysis and manage the server/network capacity. React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate. Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system. Responsible for support documentation as well.

Career Level - IC2